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slideInRight{0%{transform:translate(32px);opacity:0}to{transform:translate(0);opacity:1}}.conv-header{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:20px 22px 16px;border-bottom:1px solid var(--border);flex-shrink:0}.conv-header-meta{display:flex;flex-direction:column;gap:6px;min-width:0}.conv-contact-name{font-weight:600;font-size:15px;color:var(--text);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.conv-contact-email{font-family:DM Mono,monospace;font-size:11px;color:var(--text2)}.conv-badges{display:flex;align-items:center;gap:6px;flex-wrap:wrap;margin-top:2px}.conv-body{flex:1;overflow-y:auto;padding:18px 22px;display:flex;flex-direction:column;gap:14px}.conv-email-card{background:var(--surface2);border:1px solid var(--border);border-radius:10px;padding:14px 16px}.conv-email-card-header{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-bottom:8px;padding-bottom:8px;border-bottom:1px solid 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var(--green-bd);color:var(--green)}.recovery-banners{display:flex;flex-direction:column;gap:8px;margin-bottom:18px}.recovery-banner{display:flex;align-items:center;gap:10px;padding:11px 16px;border-radius:10px;background:var(--green-bg);border:1px solid var(--green-bd);color:var(--green);font-size:13px;transform-origin:top center}.recovery-banner-icon{font-size:14px;flex-shrink:0}.recovery-banner-text{flex:1;line-height:1.4}.recovery-banner-text strong{font-weight:600}.recovery-banner-time{opacity:.75;font-size:12px}.recovery-banner-close{background:none;border:none;cursor:pointer;color:var(--green);font-size:18px;line-height:1;padding:0 2px;opacity:.6;flex-shrink:0;transition:opacity .15s}.recovery-banner-close:hover{opacity:1}.chat-area{flex:1;overflow-y:auto;padding:16px 20px 20px;display:flex;flex-direction:column;background:var(--chat-bg)}.chat-day{display:flex;align-items:center;justify-content:center;padding:14px 0 10px}.chat-day-label{background:var(--surface2);border:1px solid var(--border2);border-radius:99px;padding:3px 12px;font-size:10.5px;color:var(--text3);font-family:DM Mono,monospace;letter-spacing:.04em;-webkit-user-select:none;-moz-user-select:none;user-select:none}.chat-row{display:flex;margin-bottom:10px}.chat-row.business{justify-content:flex-end}.chat-row.customer{justify-content:flex-start}.chat-bubble-wrap{max-width:min(560px,78%);display:flex;flex-direction:column}.chat-sender-label{font-size:10.5px;color:var(--text3);font-family:DM Mono,monospace;letter-spacing:.04em;margin-bottom:3px;padding:0 3px;display:flex;align-items:center;gap:6px}.chat-row.business .chat-sender-label{justify-content:flex-end}.chat-row.customer .chat-sender-label{justify-content:flex-start}.chat-seq-tag{background:var(--surface2);border:1px solid var(--border);border-radius:99px;padding:1px 7px;font-size:9.5px;color:var(--text3);letter-spacing:.03em}.chat-bubble{padding:9px 13px;border-radius:18px;font-size:13.5px;line-height:1.55;word-break:break-word;overflow-wrap:anywhere}.chat-bubble.business{background:var(--accent);color:#fff;border-bottom-right-radius:4px}.chat-bubble.customer{background:var(--surface2);color:var(--text);border:1px solid var(--border);border-bottom-left-radius:4px}.chat-bubble-subject{font-weight:600;font-size:12.5px;margin-bottom:6px;padding-bottom:6px;border-bottom:1px solid rgba(255,255,255,.18);opacity:.95}.chat-bubble.customer .chat-bubble-subject{border-bottom-color:var(--border);color:var(--text2)}.chat-bubble-body{white-space:pre-wrap}.chat-ts{font-size:10px;color:var(--text3);font-family:DM Mono,monospace;padding:3px 3px 0}.chat-status-row{display:flex;justify-content:center;padding:10px 0 14px}.chat-status-pill{display:flex;align-items:center;gap:6px;padding:5px 14px;border-radius:99px;font-size:11.5px;font-family:DM Mono,monospace;letter-spacing:.03em}.chat-status-pill.recovered{background:var(--green-bg);border:1px solid var(--green-bd);color:var(--green)}.chat-status-pill.failed{background:var(--red-bg);border:1px solid var(--red-bd);color:var(--red)}:root{--PhoneInput-color--focus: #03b2cb;--PhoneInputInternationalIconPhone-opacity: .8;--PhoneInputInternationalIconGlobe-opacity: .65;--PhoneInputCountrySelect-marginRight: .35em;--PhoneInputCountrySelectArrow-width: .3em;--PhoneInputCountrySelectArrow-marginLeft: var(--PhoneInputCountrySelect-marginRight);--PhoneInputCountrySelectArrow-borderWidth: 1px;--PhoneInputCountrySelectArrow-opacity: .45;--PhoneInputCountrySelectArrow-color: currentColor;--PhoneInputCountrySelectArrow-color--focus: var(--PhoneInput-color--focus);--PhoneInputCountrySelectArrow-transform: rotate(45deg);--PhoneInputCountryFlag-aspectRatio: 1.5;--PhoneInputCountryFlag-height: 1em;--PhoneInputCountryFlag-borderWidth: 1px;--PhoneInputCountryFlag-borderColor: rgba(0,0,0,.5);--PhoneInputCountryFlag-borderColor--focus: var(--PhoneInput-color--focus);--PhoneInputCountryFlag-backgroundColor--loading: rgba(0,0,0,.1)}.PhoneInput{display:flex;align-items:center}.PhoneInputInput{flex:1;min-width:0}.PhoneInputCountryIcon{width:calc(var(--PhoneInputCountryFlag-height) * var(--PhoneInputCountryFlag-aspectRatio));height:var(--PhoneInputCountryFlag-height)}.PhoneInputCountryIcon--square{width:var(--PhoneInputCountryFlag-height)}.PhoneInputCountryIcon--border{background-color:var(--PhoneInputCountryFlag-backgroundColor--loading);box-shadow:0 0 0 var(--PhoneInputCountryFlag-borderWidth) var(--PhoneInputCountryFlag-borderColor),inset 0 0 0 var(--PhoneInputCountryFlag-borderWidth) var(--PhoneInputCountryFlag-borderColor)}.PhoneInputCountryIconImg{display:block;width:100%;height:100%}.PhoneInputInternationalIconPhone{opacity:var(--PhoneInputInternationalIconPhone-opacity)}.PhoneInputInternationalIconGlobe{opacity:var(--PhoneInputInternationalIconGlobe-opacity)}.PhoneInputCountry{position:relative;align-self:stretch;display:flex;align-items:center;margin-right:var(--PhoneInputCountrySelect-marginRight)}.PhoneInputCountrySelect{position:absolute;top:0;left:0;height:100%;width:100%;z-index:1;border:0;opacity:0;cursor:pointer}.PhoneInputCountrySelect[disabled],.PhoneInputCountrySelect[readonly]{cursor:default}.PhoneInputCountrySelectArrow{display:block;content:"";width:var(--PhoneInputCountrySelectArrow-width);height:var(--PhoneInputCountrySelectArrow-width);margin-left:var(--PhoneInputCountrySelectArrow-marginLeft);border-style:solid;border-color:var(--PhoneInputCountrySelectArrow-color);border-top-width:0;border-bottom-width:var(--PhoneInputCountrySelectArrow-borderWidth);border-left-width:0;border-right-width:var(--PhoneInputCountrySelectArrow-borderWidth);transform:var(--PhoneInputCountrySelectArrow-transform);opacity:var(--PhoneInputCountrySelectArrow-opacity)}.PhoneInputCountrySelect:focus+.PhoneInputCountryIcon+.PhoneInputCountrySelectArrow{opacity:1;color:var(--PhoneInputCountrySelectArrow-color--focus)}.PhoneInputCountrySelect:focus+.PhoneInputCountryIcon--border{box-shadow:0 0 0 var(--PhoneInputCountryFlag-borderWidth) var(--PhoneInputCountryFlag-borderColor--focus),inset 0 0 0 var(--PhoneInputCountryFlag-borderWidth) var(--PhoneInputCountryFlag-borderColor--focus)}.PhoneInputCountrySelect:focus+.PhoneInputCountryIcon .PhoneInputInternationalIconGlobe{opacity:1;color:var(--PhoneInputCountrySelectArrow-color--focus)}